Contact us
WhatsApp is the fastest way. You can also call us or visit our store.
WhatsApp
Message us for product details, prices, availability or to complete an order.
0539 112 17 87 (opens in a new tab)Phone
Call us to book an installation, open a service request or get detailed advice.
0539 112 17 87Our store
Atatürk Caddesi, opposite Gönyeli Primary School. Visit our store to explore our products in person.
Get directions (opens in a new tab)
- Monday – Friday
- 09:30 – 17:30
- Saturday
- 09:30 – 15:30
- Sunday
- Closed
Visiting the store
Explore products in person, compare your options and ask our team for advice.
Getting here
Our new store is on Atatürk Caddesi, opposite Gönyeli Primary School. Use the map link for our current location.
- By car: use our Google Maps link for an up-to-date route.
- By public transport: check routes and stops with your transport provider before travelling.
- Directions: open the map above in Google Maps with a single tap.
Plan your visit
We are open Monday–Friday, 09:30–17:30, and Saturday, 09:30–15:30. We are closed on Sundays. Feel free to send product questions on WhatsApp before your visit.
Business and bulk orders
Send your requirements on WhatsApp for business, project or multiple-product enquiries. We can discuss suitable products, current prices and delivery options with you.
How can we help?
Contact us during our opening hours.
- WHATSAPPProduct enquiries and order support
- PHONETelephone support during opening hours
- SERVICE REQUESTSend us your product and fault details
Writing to us about a repair?
Please share the following details so we can assess your request:
- The model code
- e.g. RT47CG6636S9
- Invoice date
- for the warranty
- What is wrong
- photos or a video if you have them
Frequently asked questions
You may find the answer here before you write to us.
How long does delivery take?
We deliver throughout Northern Cyprus within 1–5 working days. We confirm your delivery arrangements together on WhatsApp.
Is installation charged?
Delivery and installation are free on all major appliances. Installation is carried out by our authorised service team. Built-in measurements, cabinet cutting and old-appliance removal are not included in our services.
Are the products under warranty?
All our products carry an authorised distributor warranty. Warranty periods and coverage vary by product. Our own professional technical service also provides support. Additional support outside distributor coverage is assessed for each product and fault; the scope and any charges are explained before work begins.
How can I pay?
Pay by cash, credit card or bank transfer. On delivery, only cash or bank transfer is accepted. Pay in 5 interest-free instalments with Ziraat Bankası credit cards, or 3 interest-free instalments with Garanti, Halkbank, Cardplus and İş Bankası credit cards. Orders are completed on WhatsApp.
How do returns work?
Under our store policy, return/exchange requests are accepted within 14 days of the invoice date only for unused products in unopened packaging. Eligible requests can be resolved with a product exchange or store credit; monetary refunds are not provided under this policy. Contact us with your invoice to make a request. Your statutory consumer rights remain unaffected.
Can you order something not listed on the site?
Send us the brand and model on WhatsApp. We will check availability, the current price and whether we can source it for you.
Visit our new store
Monday – Friday 09:30 – 17:30, Saturday 09:30 – 15:30, Sunday Closed. Let’s find the right products for your home.
